Returns & Exchanges Policy

At Buildmat, we want you to be completely satisfied with your high-quality fixtures and building supplies. If your purchase isn't quite right for your home renovation, we offer a straightforward 30-day return policy for items in original, uninstalled condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and photos of the item within 30 days of delivery.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number and the appropriate warehouse return address.

• 3.
  Secure Packaging

  Carefully pack your items in their original packaging to ensure they are protected from damage during transit back to our facility.

• 4.
  Inspection and Refund

  Once received and inspected by our quality control team, we will process your refund or store credit within 5-7 business days.